Episode number 5 of Series “Improving Performance”.
Phil works in despatch. Complaints about mistakes and late deliveries prompted his supervisor Kris to talk with him attempting to resolve the problem. Peter Quarry then assumes the role of supervisor using the three step approach.
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Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
318512
Language
English
Subject category
Closed captioning
Sound/audio
Captioned
Colour
Colour
Holdings
VHS; Access Print (Section 1)